Intelligent Scheduling Built for Modern Field Teams
Simplify complex scheduling with an intuitive platform that helps you assign jobs, balance workloads, reduce travel time, and respond to urgent service requests with confidence.
Powerful Job Scheduling for Field Service Teams
Plan every job, assign the right engineer and manage your entire workforce from one live scheduling platform. ONAP SitePro helps field service teams reduce scheduling delays, avoid double-bookings and keep engineers productive throughout the day.
Drag-and-Drop Scheduling
Assign and move jobs quickly with a visual calendar that shows every engineer, appointment, gap and scheduling clash at a glance.
Real-Time Engineer Availability
See which engineers are free, working on a job or travelling before assigning the next call-out, helping teams make faster scheduling decisions.
Instant Job Dispatch
Send job details, customer information, addresses and notes directly to an engineer's mobile device as soon as the job is assigned.
Live Job Tracking
Monitor jobs from booking and travel through to completion with real-time status updates shared between office teams and field engineers.
Why Choose ONAP Job Scheduling?
ONAP SitePro simplifies field service scheduling by bringing every engineer, job and appointment into one live calendar. Office teams can quickly assign, reschedule and dispatch jobs without relying on phone calls, spreadsheets or paper diaries, while real-time job updates provide complete visibility from the initial booking through to engineer arrival and job completion.
Drag-and-Drop Calendar
Assign jobs to engineers with a visual calendar. See every booking, gap and clash at a glance, no spreadsheets required.
Real-Time Dispatch
Send job details straight to an engineer's phone the moment they're assigned. No phone calls, no missed messages
Engineer Availability Tracking
View who's free, who's on a job and who's travelling before you assign the next call-out.
Automated Reminders
Customers and engineers get automatic SMS and email reminders ahead of every appointment, cutting missed visits.
Route-Aware Scheduling
Group jobs by location so engineers spend less time driving and more time on billable work.
Live Job Status Updates
Track every job from booked to completed. Office staff and engineers see the same status in real time.
Job Scheduling Software for Every Field Service Business
Every field service team schedules differently. Whether you run electricians, plumbers, HVAC engineers or a multi-site maintenance team, ONAP SitePro adapts to how your business books and dispatches work.
For Electrical Contractors
Schedule installations, inspections and emergency call-outs from one central calendar. Assign engineers based on availability, avoid double-bookings across sites and keep every job moving from booking through to completion.
For Plumbing & Heating Teams
Fit emergency call-outs around planned appointments without disrupting the rest of the day's schedule. Keep engineers moving efficiently between nearby properties while maintaining a clear view of every active and upcoming job.
For HVAC Engineers
Manage recurring maintenance visits, planned servicing and one-off repairs from a single scheduling system. Automatic reminders help keep customers and engineers informed while reducing the risk of missed appointments.
For Fire & Safety Services
Plan compliance inspections, testing visits and scheduled maintenance ahead of renewal dates. ONAP SitePro helps teams stay organised and reduce the risk of important inspections being missed or booked too late.
For Multi-Site Maintenance Teams
Manage jobs across multiple customer sites while assigning work to the nearest available engineer. Keep schedules, job assignments and maintenance history organised so your office team always knows what is happening across every location.
From Job Request to Engineer On-Site
ONAP SitePro streamlines the complete field service scheduling process, from receiving a new job request to assigning the right engineer and completing the work. With every job, engineer and appointment visible on one live calendar, office teams can check availability, dispatch work, manage schedule changes and track progress without relying on phone calls, spreadsheets or paper diaries.
Job Request Received
A new job arrives by phone, online form or an existing service contract and is logged with the customer details, location and job requirements.
Check Engineer Availability
View current bookings, locations and available time slots across your engineering team to identify the right person for the job.
Assign & Dispatch
Drag the job onto an available engineer's schedule and send the job address, customer information and work notes directly to their mobile device.
Engineer Travels & Completes Work
Engineers update job progress from their device as they travel, arrive and complete the work, giving office teams real-time visibility throughout the appointment.
Job Completed & Invoiced
Once the job is marked complete, the completed work flows into invoicing and reporting, connecting field service scheduling with your back-office operations.
Frequently Asked Questions
Job scheduling software helps field service businesses assign jobs to engineers, manage availability and organise appointments from one central calendar. Instead of relying on phone calls, spreadsheets or paper diaries, office teams can see every engineer's schedule at a glance and dispatch new jobs quickly. ONAP SitePro connects job scheduling with job status, customer records and invoicing, giving teams a complete view from booking through to completion.
Yes. ONAP SitePro allows office teams to move jobs to a different time slot or reassign them to another engineer when schedules change. Updates are reflected immediately in the engineer's mobile app, while customers can be notified automatically when an appointment time needs to change.
Yes. ONAP SitePro helps teams schedule jobs with engineer location in mind, making it easier to group nearby appointments and assign work efficiently. By reducing unnecessary travel between call-outs, businesses can minimise travel time, improve engineer productivity and complete more billable work during the day.
Engineers access their schedules through the ONAP SitePro mobile app. Each assigned job can include the customer's address, contact information, job notes and relevant history, giving engineers the information they need before travelling to site without having to repeatedly contact the office.
Yes. The ONAP SitePro scheduling dashboard provides a live view of engineer availability, including who is free, who is currently working on a job and who is travelling. This allows office teams to identify the most suitable available engineer and quickly schedule urgent call-outs without disrupting the rest of the day's appointments.
Yes. ONAP SitePro supports recurring maintenance scheduling for planned service visits, routine maintenance and compliance inspections. Recurring jobs can be scheduled in advance so they appear on the calendar when required, helping field service teams stay on top of contractual maintenance requirements and reduce the risk of missed appointments.
Most teams can begin scheduling jobs within a few days of setup. The main steps typically include adding engineers, configuring working hours and importing or creating existing bookings. ONAP SitePro also includes onboarding support to help your team configure the scheduling workflow and get started efficiently.