GDPR Compliance
Your Data Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding how your personal data is collected, used, and managed by ONAP. We are committed to respecting these rights and handling your information responsibly.
Your Data Rights
Under the UK GDPR, you may have the right to:
- Access the personal data we hold about you.
- Ask us to correct any inaccurate or incomplete personal data.
- Request the deletion of your personal data, where applicable (the "right to be forgotten").
- Object to or request restrictions on certain types of data processing.
- Request a copy of your personal data in a portable format, where applicable.
- Withdraw your consent at any time where we rely on consent as the legal basis for processing your data.
What Data We Collect
ONAP collects personal and business information that is necessary to provide and operate our services. This may include account details, business information, order and job records, and payment information.
Payment details are processed securely through Stripe. ONAP does not store full payment card numbers on its own systems.
Data Storage & Processing
We store and process personal data in accordance with applicable UK GDPR requirements and relevant data protection principles.
Appropriate technical and organisational measures are used to protect personal data against unauthorised access, loss, misuse, alteration, or unauthorised disclosure.
ONAP does not sell customer personal data to third parties.
Data Retention
We retain personal data only for as long as necessary to provide our services, maintain your account, and meet applicable legal, regulatory, accounting, or contractual obligations.
Certain records, including financial information, may need to be retained for specific periods to comply with tax and other legal requirements.
When personal data is no longer required, we will securely delete or anonymise it where appropriate.
Exercising Your Rights
If you would like to access, correct, delete, restrict, or object to the processing of your personal data, or exercise another data protection right, you can contact us at info@onap.uk .
We will review and respond to your request within 30 days, unless applicable law permits or requires a longer response period.
Data Protection Officer / Contact
If you have questions about how ONAP handles your personal data, your rights under the UK GDPR, or our data protection practices, please contact us at info@onap.uk .
We are committed to handling data protection enquiries responsibly and working with you to address any concerns regarding your personal information.