Looking for a Deliveroo Alternative? Build Your Own Restaurant Ordering Channel With ONAP FoodTech
Create a direct relationship with your customers through branded online ordering, CRM, loyalty, marketing automation and customer insights — without relying only on third-party delivery marketplaces.
2–5
Days to go live
£99
Starting monthly price
UK
Support & onboarding
Why UK Restaurants Are Looking Beyond Deliveroo
Deliveroo has helped restaurants reach millions of online customers, but many independent restaurants and growing groups are now looking for more control over their margins, customer relationships and long-term growth. Marketplace platforms provide demand, but restaurants often struggle to build direct connections with the customers ordering from them.
ONAP FoodTech helps restaurants move towards a direct customer strategy by combining online ordering, CRM, loyalty, analytics and marketing automation in one complete platform. Instead of renting access to customers through a marketplace, restaurants can build their own customer ecosystem.
How ONAP FoodTech Compares to Deliveroo
Compare features, pricing and deployment side-by-side to see why UK businesses are switching to ONAP.
| Feature | Deliveroo | ONAP FoodTech |
|---|---|---|
| Customer Ownership | Marketplace relationship | Restaurant-owned customer database |
| Ordering Experience | Deliveroo marketplace ordering | Fully branded direct ordering platform |
| Customer Data | Limited customer visibility | Complete CRM customer profiles |
| Revenue Model | Commission-based marketplace fees | Fixed monthly platform pricing |
| Brand Visibility | Customer interacts mainly with Deliveroo | Customer interacts directly with your brand |
| Loyalty Programme | Limited restaurant-controlled retention | Built-in loyalty and rewards system |
| Marketing Automation | Requires additional software | WhatsApp and SMS automation included |
| Customer Segmentation | Limited restaurant control | Advanced customer targeting tools |
| Growth Strategy | Marketplace acquisition focused | Direct customer retention focused |
What You Get When You Switch to ONAP
Everything your business needs to operate, grow and retain more customers—without enterprise complexity.
Build your own direct restaurant ordering channel
Reduce reliance on Deliveroo and marketplace commissions
Own customer data and ordering behaviour insights
Create personalised WhatsApp and SMS marketing campaigns
Increase repeat orders through loyalty programmes
Strengthen your restaurant brand identity
Connect ordering, CRM and analytics in one platform
UK onboarding and dedicated restaurant support
Migration Made Simple
Switching to ONAP is straightforward. Our migration specialists handle the technical work while your team focuses on running the business.
Step 1
Our migration specialists help transfer your available restaurant information including menus, products, pricing, customer records and operational details.
Step 2
We configure your ONAP FoodTech account around your restaurant requirements, including branded ordering setup, loyalty programmes and customer engagement workflows.
Step 3
Your team receives personalised onboarding and training so staff can confidently manage orders, customer profiles and marketing campaigns.
Step 4
Most restaurants can launch their direct ordering setup within days with ongoing UK support throughout the transition.
ONAP FoodTech Pricing vs Deliveroo
Transparent pricing with no hidden enterprise fees.
Commission-based marketplace pricing
- • Commission fees on every order
- • Limited customer ownership
- • Marketplace-controlled customer journey
- • Separate tools needed for CRM and loyalty
From £79/month
- Fixed monthly pricing
- Direct customer database ownership
- Built-in CRM and analytics
- Loyalty and rewards included
- Marketing automation included
Frequently Asked Questions
Yes. ONAP FoodTech is designed for restaurants that want more control over customer relationships, direct ordering, loyalty and marketing. It helps restaurants build their own digital ordering ecosystem rather than depending entirely on marketplaces.
Deliveroo is primarily a food delivery marketplace connecting restaurants with customers. ONAP FoodTech provides restaurants with their own branded ordering platform, CRM, loyalty tools and customer marketing capabilities.
Yes. By encouraging customers to order directly through restaurant-owned channels, restaurants can reduce dependence on marketplace orders and improve control over their customer relationships.
Yes. Many restaurants continue using marketplaces while gradually increasing direct ordering through ONAP. This allows restaurants to maintain marketplace visibility while building stronger customer ownership.
Yes. Restaurants can create branded online ordering experiences that allow customers to order directly without going through a third-party marketplace.
Yes. Restaurants can create loyalty programmes, rewards and automated retention campaigns to encourage repeat visits and direct ordering.
Deliveroo customer data availability depends on your account access and platform permissions. Our team can help review available restaurant data and migrate supported information into ONAP FoodTech.
Most restaurants can complete setup and onboarding within days depending on their menu complexity, branding requirements and operational setup.
Ready to Take Control Beyond Deliveroo?
Build direct customer relationships, increase repeat orders and reduce marketplace dependency with ONAP FoodTech's complete restaurant growth platform.
Book Free DemoSwitching from Another Platform?
See how ONAP FoodTech compares to the tools you're using now.. Explore feature comparisons, pricing differences, and migration options to find the best fit for your business.
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